IT Outsourcing Services
IAX SERVICES is a leading IT Outsourcing provider serving organizations across the Middle East and other countries. We provide services and solutions that helps organizations to overcome challenges and meet business goals. We deliver reliable IT outsourcing services, backed by our own trusted systems and experts.
IAX SERVICES ensures our services provides the maximum ROI to its customers through constant support, monitoring, implementation and maintenance. Our proven expertise across multiple IT domains makes us the first choice for most organizations to meet their various IT goals.
If you need a perfect partner for vital IT services that needs faultless execution, look no further. As a proven IT outsourcing provider in the UAE, our team of certified and experienced professionals knows what it takes to achieve best business outcomes.
A large number of businesses are looking into managed services in contemporary times because allocating large resources for a service which can be handled by a third party with less cost expense and more discreetly, is nonsensical. Almost any IT Service can be outsourced to a third party.
It is prime time to get into arrangement with Microsoft Dynamics Gold Partner IAX Services UAE.
With more than a decade of experience in IT related technology development and solution provision, IAX Services is the forerunner IT management service provider for businesses looking for proactive solutions to their technology needs and want to outsource them to third-party experts for efficiency and cost cutbacks. Our huge client base spread all over the world is a green tick for trust and efficiency and we continue providing support and assistance as much as we can.
Popular IT Services which are outsourced generally by many companies are as follows:
What we provide in IT Outsourcing:
Network SupportDesktop/Laptop SupportServer and rack maintenance supportSecurity supportSystem monitoringManaged BackupsHelp Desk SupportMicrosoft 365 applications supportOur information technology professionals provide the right blend of support and services to reduce costs and improve efficiencies across your enterprise. They fully leverage their skills to create a modern IT culture needed to be ahead of the market.
IAX Services UAE provides IT outsourcing capability for all four of these IT aspects. We have a team of qualified consultants and field specialists 24/7 available for the provision of quality support and efficient feedback so that industry specific services reach our clients. IAX Services has a client history of more than dozens of reputed industries which are not even geographically connected. We have partnerships with key players like Microsoft, Fortinet, EMC and VEEAM.
Network Support
IAX SERVICES IT Outsourcing provides top-level network support that ensures trouble-free business operations with a stable and secure network.
We provide customizable IT network support services and a range of SLA’s as per your business needs. As the leading Network Support provider, we render support for LAN/WAN networks, maintenance and troubleshooting of network equipments such as switches, routers, firewalls, and wireless devices, ensuring your IT network works perfectly all the time.
We extend various critical network support including security, wireless network support, integration support, software and hardware installation. We manage network infrastructure, server infrastructure, data center storage and the modern cloud based IT infrastructure for all types of enterprises.
Highlights
Minimize network management complexityReduce the risk of costly downtime via proactive network supportRecommend suggestions for improvements on your networkDedicated support 24/7Desktop / Laptop Support
IAX SERVICES IT Outsourcing team provides customized Desktop and Laptop support to organizations. Our managed desktop or laptop support services releases the operational burden for your IT teams. Our experts fix software or hardware problems of your business systems with a proactive support.
Our support improves the performance, security and reliability of your PC’s and laptops through constant monitoring, remote desktop support, and end-user support. They also provide reporting on the systems.
We ensure your business keep running efficiently with reliable desktop support. Talk with our expert now and know the support plans we have for you.
Highlights
Ensure your desktops are secure and performing wellProvides users with 24/7 supportPrompt support to stay ahead of security threatsManage hardware and software inventory
Server and Rack Maintenance Support
IAX SERVICES IT Outsourcing team offers excellent managed server support services supported by experienced and qualified system administrators. Our dedicated server support will ensure your server runs efficiently and reliably and with minimal server downtime because of constant monitoring. We even provide rack support and maintenance too.
Our customized server support services are designed to match your needs, budget and time constraints. Our system administrators offers support to servers of multiple manufacturers and have good knowledge of rack handling. Our support and fast response time ensures your business always stay online.
We have been helping organizations to manage on-premises and cloud-based servers with the best support using advanced systems. We offer 24x7 support for Windows, Linux and cPanel servers, as well as cloud support.
Highlights
Dedicated server support helps your business runs more sustainablyComprehensive technical support from experienced and qualified system administratorsImproves business growth and thus the bottom line
IT Security Support
Staying ahead of security threats requires a proactive security services. Our security experts at IAX SERVICES IT Outsourcing team provides comprehensive security support helping you manage and thwart all aspects of security threats.
Our security support services goes through vulnerability assessment across computers, networks, applications, hardware and data, to security monitoring, security awareness and endpoint protection. We don’t just end with support, but we also provide support to develop IT security plans to protect your business and data.
Our certified and qualified IT security experts provides you with active support to help you stay safe from security breaches.
Highlights
Prompt actions to reduce identified risksProactive support to identify and remedy IT issues before they affect users24/7 dedicated round the clock security supportProtection of mission-critical applications and systems with consistent IT security plan
System Monitoring
IAX SERVICES IT Outsourcing team provides constant monitoring of your IT infrastructure to determine your systems are online and perform optimally. System monitoring which includes network monitoring and application monitoring helps to overcome the complexities arise within your IT environment.
From monitoring of computer systems to servers, routers, switches, applications, other critical network equipment and even business processes, our system monitoring ensures proper health of your IT infrastructure. We monitors systems using advanced monitoring tools.
By formally integrating system monitoring into your IT system, you can ensure high performance and overall profitability.
Highlights
Complete visibility into your IT infrastructure healthPrevent technical glitches at the early stageImprove IT performance and thus business revenueComprehensive support and system monitoringDiscuss with us to know how our system monitoring will benefit your business
Managed Backups
IAX SERVICES IT Outsourcing provides enterprise-class backup and recovery to protect your business from disasters and threats. We leverage advanced cloud backup technology for a reliable and secure backups. Our backup solution combines standard and secure backup to ensures your data is totally safe and can be recovered easily when needed.
We use advanced cloud backup solution that works on Windows, Linux, macOS X, VMware vSphere and Microsoft Hyper-V systems as well as MySQL, SQL SERVER, Oracle databases, Microsoft Exchange, and Sharepoint. Our managed backup and recovery solutions ensure your business stays productive and safe.
Highlights
Keep your sensitive business data and applications safeEliminates operational overhead of traditional backupReduce risk of data loss due to disaster or threatsEnsures business continuityHelp Desk Support
We offer efficient, consistent help-desk support to organizations, empowering them to increase employee and business productivity in Dubai UAE. Our dedicated comprehensive 24/7 help-desk support relieve the burden of your support agents so they can focus on other critical activities.
More than just a conventional IT support, our qualified and highly experienced IT experts will be available to provide quick support through various communication channels such as phone, messaging, social networks, email and more.
From end-user support to application support and IT support, our range of multiple help-desk services can help your customer service teams and IT teams to manage, automate and respond to customer queries on various topics.
Highlights
Keeps all customer communications in single placeImprove customer satisfaction and trust24x7x365 support through various channelsHandle requests in real-timeMicrosoft 365 applications support
As a Microsoft Gold Partner UAE, our dedicated Microsoft 365 support professionals empower your teams to work in a new, smart and productive environment.
We provide in-depth support to manage your applications in Microsoft 365, helping to keep the apps up to date and ensure optimal performance. We customize our support services to your unique business requirements to make sure you get the maximum from Microsoft 365 application.
Microsoft 365 support helps you achieve proper communication, collaboration, data management and sharing. Get the most from your Microsoft 365 investment through our comprehensive support. We help you with Microsoft 365 implementation, customization and troubleshooting.
Highlights
Boost productivity through proper communication and collaborationConstant monitoring of your Microsoft 365 apps for best performanceMinimize operational cost and complexityHelps to pick the right Microsoft 365 planSet up and configure to match your unique business needsAt IAX SERVICES Dubai UAE, you can depend on our expertise for your various IT outsourcing service needs. We have a pool of talented qualified team to deliver the highest level support and solutions that enable you to grow, scale and face the technical challenges. If you think you need support services and solutions, think of us, we are ready to help you.
IT Outsourcing Expert
Other Microsoft services that IAX Services provides, to which IAX Services is an official partner in UAE are Microsoft 365, Microsoft Office 365, Exchange Online, SharePoint and Power BI. All of these have proved to be valuable assets for enterprises who want to get in control of their financials and enable seamless business workflow. To get into contact with IAX’s customer service responder, click here.